Bakso108 Privacy Policy — How We Protect Your Data
This Privacy Policy explains how bakso108 collects, uses, stores and protects the personal information of users in Malaysia. We are committed to ensuring your privacy is respected and your data is handled responsibly.
Last updated: January 2026. This policy applies to all users of the bakso108 platform.
Information We Collect and Why
Bakso108 collects personal information when you register an account, use the platform, or contact our customer support. Below are the categories of information we collect:
- Full name and date of birth
- Email address and phone number
- Password (stored in hashed form)
- Identity verification documents (where required)
- IP address and approximate location
- Device type, operating system and browser
- Access log data and session duration
- App version in use
- Preferred payment method (GrabPay, TNG, bank)
- Transaction records in MYR
- Bank account number (partial, for verification)
- Deposit and withdrawal history
- Betting records and market preferences
- Pages visited and time spent
- Interactions with platform features
- Queries submitted to customer support
How We Use Your Data
Bakso108 uses the information collected solely for legitimate and transparent purposes. We do not sell or rent your personal data to any third party for marketing purposes.
Ensuring accounts are held by verified users aged 18 and above
Managing deposits, withdrawals and financial records in MYR
Detecting and preventing fraud or unauthorised access
Answering enquiries and resolving issues promptly
Analysing usage patterns to improve the platform experience
Meeting applicable Malaysian legal and regulatory requirements
Cookies, Tracking & How to Manage Them
Bakso108 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
- Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
- Performance Cookies: Collecting aggregated data on how users interact with the platform for improvement purposes.
- Preference Cookies: Saves user preferences such as your chosen language and display format.
You can manage and delete cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality.
- Open your browser settings (Chrome, Firefox, Safari)
- Find the "Privacy" or "Cookies" section
- Select the cookies you want to delete or block
Data Storage, Security & Information Sharing
All bakso108 user data is stored on servers protected with 256-bit SSL encryption. We apply strict technical and organisational security measures to prevent unauthorised access, data loss, or destruction.
Data is retained for as long as your account remains active or as required to meet legal obligations. Once data is no longer needed, it will be securely deleted.
Bakso108 does not sell your personal data. We only share information in the following limited circumstances:
- Payment processors: To process financial transactions in MYR.
- Legal authorities: When required by Malaysian law or a court order.
- Technical service providers: Who support platform operations under strict confidentiality agreements.
Your Privacy Rights as a bakso108 User
As a bakso108 user in Malaysia, you have the following rights regarding your personal data, in accordance with the Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you may request that we update it.
You may request deletion of your data, subject to applicable legal obligations.
To submit any request relating to your privacy rights, contact the bakso108 data protection team by email: [email protected]. We will process your request within 14 business days and may require identity verification before doing so.